Jacqui is always great in rendering an impeccable service. ResidentPortal is available in your residents' preferred language. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. Login to your MyActsLife Portal Customer Account. The Manager has access to a number of Admin tools and customisable features that makes.. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! Search for "Urbanise Community" in the app store, or click on an icon below. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Choose an option below that best fits your needs. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! The portal system is integrated to a world-leading SMS gateway that enables managers.. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. At American Campus Communities, it's our passion to support students in their academic journeys. Well deserved promotion! Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. Stay up to date with the latest news from Entrata. If you are not already signed up, click on the Register Now button. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. I want to give a shout out to Jordan as well!!! Your community no longer needs a cork board in the foyer. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Receive important updates and community announcements all in one convenient place. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications Makes everything simple and easy. Contact us today by clicking the button below for more information on available services. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. User Login. to our residents. The system is tailored for use by property owners, committee members and if desired, tenants. Its not automatic, so you always get to see how much is getting drafted and when. All residents can sign up for an account online. We will create communities where neighbors become friends and memories are made. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. We will get back with you shortly. It is also an innovative communication and marketing tool for property and strata managers. This initiative can be a revenue source for your community, helping to reduce service charges/levies. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Finding all the details of your community has never been easier! Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. Business Directories & Real Estate Listings. Select an option below to begin. Submit Email. Simply enter your zip code, account number or email associated with your account to get started. Please contact the office to get your unique Registration Key. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Welcome the new social hub for your community. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Save time and manage your properties with flexibility. Apartment owners can view a live customer account. Facebook Instagram Linkedin YouTube. Enter your email address below and we'll send you a reset email link. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Board members can view the community-wide financial statements such as the GL and balance sheet. Sign In Register . We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. Announcements, Documents, Links, Directories. Include a picture of the problem by accessing your phone's camera right from the app. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. Google Analytics uses Cookies. Proven to outperform the market 2-5% in every market cycle. Simple, convenient and beneficial for the whole community. Add messages that display when your residents log in. The app responds well and is easy to navigate. Join thousands of other operators. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Im glad my complex utilizes this app. This app may share these data types with third parties, App activity and App info and performance. Learn More HI, HOW ARE YOU PROJECT If your staff has too many requests to handle, our ResidentPay Support team can provide help. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Gain access to your resident directory. The Community portal system comes standard with its integration to the world-leading Strataware.. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! Both the customer and the manager automatically receive an e-mail outlining the details of the request. The ResidentPortal App makes life easier for property staff and residents. If you dont already have an account, follow these steps. They can even pay via a a secure credit card gateway. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Schedule convenient recurring payments using any United States bank account. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Amenities: Reserving amenities is easier than ever. RealPage Market Analytics delivers true performance data no one else has. Choose an option below that best fits your needs. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. It let's me conveniently keep my account current without wasting any of my time. Add/Delete Recurring Payments - Easily. Happy 2021!!! MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. It couldn't be better! ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. My Community. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). The app automatically routes your call to the appropriate after-hours number when the office closes. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. "- westerberg123, "Life is a lot easier with everything in one place. Case sensitive. We believe our residents deserve a high level of service. This is really great and easy to use. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Google will not associate your IP address with any other data held by Google. Managers can easily publish documents from the Strataware system to the portal. Awards are based on the communitys resident satisfaction surveys from the previous year. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. I can request maintenance, pay my rent and communicate with the office. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. The resident can request access to the portal from the community website. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Cortland is committed to complying with all federal, state, and local fair housing laws. Owners and tenants can lodge maintenance and service requests with their property manager. Get all of your passes, tickets, cards, and more in one place. Reach out and let us know how we can help you. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. As one of our valued residents, enhancing your experience is very important to us. Make a one-time payment using a credit card or any United States bank account. Much of the ResidentPortal app is configurable by the property in which you live. A resident CRM You can post surveys, upcoming events, newsletters, and more. Daily, transaction-based visibility into your portfolio and your competitive market. Community making community management easier. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. I appreciate that because sometimes my paychecks dont always land on the first. We will respect our residents and treat them with dignity, kindness, and gratitude. Copyright 2023 Apple Inc. All rights reserved. be approved for listing.. REQUEST MAINTENANCE. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. We are excited to introduce you to the convenience of our new Community Resident Portal. 2. Looking for forms or important community information? The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. Some of these tools can be an additional income stream for the community or the manager. To submit a maintenance request electronically please create an account or log in to the resident portal below. Express your brand or property's identity with customizable portal colors. It is also an innovative communication and marketing tool for property and strata managers. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. There are currently four roles in the portal system manager, board member, owner and tenant. Work Orders, Residents, Non-Compliances. Either you have it or you dont. There was an error occured while trying to login! Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. Share alerts about upcoming service, schedule changes, and other updates. Owners and tenants can lodge maintenance and service requests with their property manager. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. Documents can be shared based on the above permissions. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. What We Do. Get the latest community updates. Residents can contact property staff directly from the app. Every time a request is made, a unique ticket number is generated. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Log In 1 Click the resident portal button and select "Sign Up" to register. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. Our standard model includes excellent appliances and lighting. Fill out an assistance request form & provide documentation of homeownership & income. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. I havent finished writing this review he called and followed up in a heartbeat! Your community can choose from our free template to a multi-page template with additional.. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . "- ResidentPortal user5, "Easy to use and available 24/7. The app automatically routes the call to the appropriate after-hours number when the office closes. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! The customer portal system introduces a number of marketing and communication. Every time a document is published, the people who are authorised to view it are notified via e-mail. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. Submit and track maintenance requests anytime, anywhere. Work Orders, Residents, Non-Compliances. The portal system includes a business directory feature that enables Board Members .. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. 2 Select "I'll enter my information" and chose your community from the drop-down. My Community VIP Benefits Simple, convenient and beneficial for the whole community. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork.

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