It is now almost 4 months and we don't trust other possible related components of the system (e. G. , gps) to function properly to feel safe driving this vehicle. Electrical System Problems of Subaru Outback - part 1. To express disappointment with your car or dealership experience, call Subaru Of America (SOA). And there's only so many times it can be jumped before it just gives out altogether. Subaru has allegedly known about this issue since 2014. Power rear gate latch control needed to be replaced. Subaru dead battery problems have caused a lawsuit that alleges 2016-2020 Subaru Outback and 2019-2020 Subaru Ascent SUVs are equipped with batteries that drain and die. Specs. I am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. Poor battery from t. After recharging the battery, the condition resolved. How did you determine that putting a carabiner in the latch mechanism fools it into thinking the hatch is closed? We used Starlink to send us help. Connect the test leads of your voltmeter to the negative battery cable and the negative battery post. The manufacturer was not made aware of the failure. Many Outback owners reported cracked windshields on the NHTSA . Click on the lawsuit for more information and to see if you're eligible to receive any potential settlements. It's not us. The batteries are reportedly not defective but underpowered and cannot handle the required electrical load. When quarantine was lifted. Their answer was to replace the battery several times over. California consumers may exercise their CCPA rights here. Couldn-? Some say their batteries will drain every few days, forcing owners to constantly jump their own vehicles or install trickle chargers at home. The engine is known to consume oil at higher mileage. So I would be willing to do that (buy a more powerful battery) but my concern is Would that void my 3-year warranty?!!! If i put a charge on it and remove it from car it holds the charge. I took the car to the dealership and they confirmed they have seen this issue multiple times before and the screen may be overheating and shorting out. When he took the vehicle to an Oregon dealership where he purchased the wagon, the technician could not diagnose the problem, the filing states. It has acted normal ever since. I have not had a dealer or independent service center perform a diagnosis. But started a while later. Got home, checked the battery's voltage and it was 12.87VDC. The contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. Intermittent problems are very difficult to diagnose but contact Subaru of America (the phone number is in my signature) to let them know that the dealership is unable to resolve these intermittent problems. So far I have had the nicest people jump start the battery. Sheehy Subaru of Springfield performed system update, but no change. Dealer says the motor to open the hatch runs constantly when the hatch is open (3.67 amp draw). For more information on how we collect and use this information, please review our Privacy Policy. The battery is good but something is draining the battery!!! A dealer reprogram of the alternator is also available ( many dealers don't know! This includes a class-action suit against the 2016-2019 Subaru Outback models, the 2019-2020 Subaru Ascent models, and more. Dealer indicated nothing wrong with car and blamed car started for discharge. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. statistics and reliability analysis of the 2019 Subaru Outback, Headlights Turn Off While Driving problems. A dealer was not contacted. My battery failed in less than two years. the second issue is that it runs out of gas when there is a 30 miles left to empty notice. We called aaa to start the battery, few days later after driving few hours a day, again my car's battery is dead. I bought my Subaru crosstrek 2019 new and after one year I would be running errands and get back in the car and the battery would be dead. And they do nothing, or else what they do (even replace batteries or relays) doesnt help. I took the battery to the place of purchase for testing, and the battery tests normal. Everything seemed fine until 12/23/22, when we got some heavy rain and I get in my car only to see water steadily dripping inside via the vehicle the left A-pillar on the front drivers side. Looking onsite, many experiencing same unsafe issue. I have yet to change my battery and going to do so ASAP. The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc. Nissan Motor Co., Ltd. (Japanese: , Hepburn: Nissan Jidsha kabushiki gaisha), trading as Nissan Motor Corporation and often shortened to Nissan, is a Japanese multinational automobile manufacturer headquartered in Nishi-ku, Yokohama, Japan.The company sells its vehicles under the Nissan and Infiniti brands, and formerly the Datsun brand, with in-house performance . It's a serious safety hazard when your car is unreliable, for example it's frightening to be a stuck in an unfamiliar area. Battery drained. On the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. Due to this, I have been without a vehicle for over 60 days now. Throughout my research, I have come to learn that this is a known problem in the Subaru brand vehicles yet they choose to ignore it and do nothing about it. OEM 18v rated get toasted by 17.8-20+ v spikes. 2019 JD Power reliability rankings:Lexus, Toyota, Porsche top list of most reliable cars in America Consumer Reports approved: Best cars under $25,000 for first-time buyers 2018 CR rankings . My wife works overnight at a hospital and found car's battery dead after working late shifts. 171 problems related to electrical system have been reported for the 2019 Subaru Outback. Just thought I-d give you a hint. Ever since this car was new it has always dragged while starting. The service always told me something different that was causing the battery drain which they said I was doing something wrong to cause the problem. Replacing the battery does not resolve the issues. The contact owns a 2019 Subaru Outback. Is there anything we can do about this. This is the third time the issue has taken place. Visibility of the backup camera video became reduced as the bubbling progressed. These are real life scenarios in which so many of us have been affected by this faulty system. Known issue since mid 2000's. Hope this helps and good luck! My Subaru Outback (2019) battery has died four times in one year. These damages came to over $10,500. I tried to start it a few times but after smelling gas I left it. I took the car to the dealership and they confirmed they have seen this issue multiple times before and the screen may be overheating and shorting out. This occurred more recently in December and the dealership replaced the battery and updated the software, saying it would fix the problem. Replaced battery and it started doing the same thing. We will see what happens. Replaced oem battery with aftermarket and issue still occurs. I return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in August, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. Remove the bypass wire you installed in Steps 2 and 3 and measure the current draw. I have also replaced my phone, usb cords, and have used other people's phones (ios and android) with the same issue. In Aug of 2022, my windshield cracked out of nowhere. After recharging the battery, the condition resolved. Dealer made point of telling me car had new tires and battery which was appreciated. Battery keeps draining when off. This leads to them cracking, absorbing fuel, and deforming so badly that they stop sending fuel to the engine. Upon starting it to drive back home, some 25 miles, it cranked over but hesitated in starting. The vehicle has undergone examination by a Subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. Every time I go to start the car, I am left wondering if it will start. The plaintiff says his Subaru Outback has lost its resale value and the drained battery caused him stress, money, and time. . 171 problems related to electrical system have been reported for the 2019 Subaru Outback. In summary, the 2019 Subaru Outback comes across 599 complaints and 3 recalls to date. Maybe you've experienced this problem. My wife works overnight at a hospital and found car's battery dead after working late shifts. I have not been left in a good position here, with a junked car that is only 3 years old, 40k miles, and that I owe $15,000 on still, and I now need to find a new vehicle. The system is adequately powered while the vehicle is running, but should enter a sleep mode when the vehicle is turned off. accused garage of selling me old batteries and used parts!. The alternator charges 14.6 volts which is perfect. Later that day it started with no problems. It has left me stranded and needing to call for help several times. This same issue negates any benefit from using a gel battery; they cannot fully charge in the car. All of his reports are archived on our Subaru page. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. (last November 2019) There is no warnings or low battery indicator. I too want to know if I get a more powerful battery, does it void the warranty and extended warranty that I have purchased? This data is from the NHTSA the US gov't agency tasked with vehicle safety. All routine/scheduled service has been completed; the "504" update has been installed, and this is my third Outback (2008 & 2015 previously). In fact, there have been multiple lawsuits against Subaru for consistent battery issues in different Subaru models. Everything seemed fine until 12/23/22, when we got some heavy rain and I get in my car only to see water steadily dripping inside via the vehicle the left a-pillar on the front drivers side. Got jumped. I don't drive it often, and the car runs absolutely fine when the battery is actually working, but the battery dies on its own which leads me to believe that it's somehow draining on its own. But the batteries aren't defective, they just don't have the necessary capacity and aren't designed to continually be drained down to low volumes of power. Screen would be completely unresponsive to touch input or button input. The battery was less than 2 months old. Since I unplugged it, no battery problem. this has happened 3 times until it would not start at all, which left myself and young girls stranded for 2 hrs until aaa arrived! The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. After recharging the battery the condition resolved. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. It is scheduled for inspection with my insurance company on 11/30/22. On February 27th 2023 the car again experienced a dead battery condition and would not start. Apparently the battery is being drained whenever leaving the keys in your car while gardening, or even In your house while your sleeping! It tests good, I have not been to the dealership yet but every review Ive read, almost 100, says the dealerships claim the battery is good. You Might Also Like: Subaru Outback, Ascent, Impreza, Legacy Recalled For Defective Fuel Pump. Select a year. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues. Average repair cost is $160 at 22,200 miles. The problem is with the electronic brakes. The recall is for the Australian Subaru Outback and Liberty models from 2010 to 2014. Audio using Bluetooth connections will skip. I called the systems manager and informed them that this should be a warning, I get warnings when service is due or oil change his needed. Searching forums this is a common issue. Subaru says there isn't a problem. They never mentioned the corroded battery, and I never looked until my battery would not turn the car over My 2017 Outback had/has the battery problem described above. Being as the virus had kept us cooped up mostly at home, it has not been driven much. The entire component was ordered but is now on back order. Purchased auto battery jumper. There was no indication or symptoms prior to failure. 12. dead battery in the 2017 Outback. So replacing the OEM battery with another that has the same cold cranking amps, reserve capacity, and amperage hours, just won't work in the long term. I called Subaru dealer in white bear lake, mn to inquire about the problem and schedule an appointment but dealer has not returned my call. I was in a parking lot pulling into a parking spot. 10. drained battery in the 2016 Outback. 2020 Outback. Example: "Bad Brakes", "Toyota Recall", etc. The safety of my family members that drive the car are at risk of being stranded at any moment if the car will not start. The car is available for inspection upon request. The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle. For more information on how we collect and use this information, please review our Privacy Policy. I have a 2020 Outback Touring model, put into service in Dec 2019, built a few weeks prior; currently with around 13K miles on it. No systems were left on. Once again the condition resolved. If you continue to use this site, you consent to this use of cookies. This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. About 20 minutes into waiting, I decided to try start the car again. Subaru Australia sells Outback SUVs, the Liberty sedan, and a separate . After the five-minute stabilization period, the measured draw should be a maximum of 150 mA. The vehicle was not diagnosed or repaired. Looking onsite, many experiencing same unsafe issue. The manufacturer was not made aware of the failure. On first occurrence, the battery was completely drained and I had to be towed. Frequent needs a jump after shift. As I type this I am stranded again waiting for someone to come and give me a jump and praying that it will start once I get out of the grocery store. For this NHTSA complaint data, the only way is to read through the comments below. This is the third time the issue has taken place. 4 Oct 2019 Graham Smith. This has happened 3 times until it would not start at all, which left myself and young girls stranded for 2 hrs until AAA arrived! Now with colder weather car does not start if not driven for 2 days or more. Class Vehicles. Battery keeps draining when off. Too many Subaru owners are finding their cars with dead batteries and unable to start. I can't really say what they did? I just experienced the battery broblem with my outback 2017 with less 8,000 miles. Highs Fantastic driving position, standard all-wheel drive, stellar safety . Except the wheel bearing at 40k, we didnt have other problems. ?t fully open or close trunk while driving or even after stopped. Using multimeter was able to find circuit for DCM (what Subaru refers to as the Data Control Module) was drawing power when car should be in sleep mode. A week later, battery died, jumped it. The water had gathered under my carpets and padding and started growing mold. Scott alleges that his 2016 Subaru Outback, which he bought in British Columbia in 2017, started suffering from electrical problems at only 6,560 kilometers. Now, the car is 4 years old and this is our 3rd battery. I purchased a portable booster as I no longer trust this car that has 35k miles. It's a flaw that Subaru is not addressing by having a recall. The following vehicles have all had complaints about drained batteries, although the Ascent and Outback appear to have the most issues overall. My Subaru Outback (2019) battery has died four times in one year. I do believe you-ll find that and that poses a big challenge for the SOS button. I was told I had left the hatch light on (but I had never touched it). I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. Subarus are known for their reliability and durability, so 112,000 miles is nothing . My airbag did not deploy. Subaru is aware and I hope they issue a recall soon to repair this broken electrical system. Bump the Outback problem graphs up another notch. We don't sell/share your email. But, sitting overnight the battery is constantly being drained. Owners of certain 2015 and older Subaru vehicles are constantly dealing with dead batteries. Now, the car is 4 years old and this is our 3rd battery. For this particular issue, most vehicles had over 112,000 miles. 2015-2020 Subaru Outback. After a few days it won't start at all. Looking onsite, many experiencing same unsafe issue. Like the battery was weak but, its my first subaru so figured it was the style of starter. It has left me stranded and needing to call for help several times. Anonymous, CA (2019 Subaru Outback 3.6R Touring 3.6-L 6 Cyl) "Two months after delivery, while driving north on NJ Turnpike near Newark, a very loud explosions sound marked the spontaneous . We already replaced the battery and the issue continues. Subaru is hit with a new lawsuit alleging the 2016-2020 Subaru Outback and 2019-2020 Ascent have defective electrical systems causing premature battery failure. will take to Subaru dealership to diagnose the problem!. Get answers and make your voice heard! Several models of Subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. Engine Computer Issues - 2019 Recall #1. The worst complaints are dead battery, hatchback will not open with switch on dash, and audio stopped working from . According to a lawsuit filed against Subaru, the 2019 to 2020 Subaru Ascent and 2016 to 2020 Subaru Outback vehicles feature batteries with insufficient capacity to run the electrical systems when these vehicles have been switched off. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Once again the condition resolved. Now September 2022 ten months later the battery has to be replaced again. Get notified about new defects, investigations, recalls & lawsuits for the. The battery has drained down twice in the same week. Vehicle was taken to dealer and told it's a common problem and car cannot sit for several days without charging the battery. The impellers inside of Denso branded fuel pumps may have been excessively exposed to a drying agent during manufacturing. It shows the battery light. The alleged defect may also be present in the 2020 Outback according to the filing. Follow Denis on Facebook, Twitter, Instagram, Subaru Report. The entire component was ordered but is now on back order. Brought to Subaru dealer today and was advised the DCM needs to be replaced. Everything seemed fine until 12/23/22, when we got some heavy rain and I get in my car only to see water steadily dripping inside via the vehicle the left A-pillar on the front drivers side. A Subaru class action lawsuit alleges certain vehicles have defective electrical systems which cause premature car battery failures. electrical problems 37 NHTSA complaints: 232; . Subaru dead battery problems have caused a lawsuit that alleges 2016-2020 Subaru Outback and 2019-2020 Subaru Ascent SUVs are equipped with batteries that drain and die. All of this needed to be replaced. One key thing is that units of measure for the tire pressure monitoring system Arbitrarily change while you were in operation from psi to kilopascals. The NHTSA is the US gov't agency tasked with vehicle safety. Example: "Bad Brakes", "Toyota Recall", etc. I own a 2019 Subaru Outback Touring. They should do a recall. Dangerous area where she works. This first happened 6 months after owning the car leaving me stranded waiting for roadside assistance and causing me to miss work. Charged battery all seemed fine been driving frequently after that no issues. These are real life scenarios in which so many of us have been affected by this faulty system. Several models of Subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. Sheehy Subaru of Springfield performed system update, but no change. Gib. This is the second Subaru Outback I have owned. What should owners do if you are experiencing the same issues? They replaced the battery and telematic module, claiming both were defective. I continue to have the same issue with every radio. The symptoms are failure to start. A BIG Thanks to those that kept digging! I have a 2017 outback 43,000 miles we are on our third battery,dealership says nothing wrong.i keep asking why was told normal, I know better than that Less than 8,000 miles. The forward obstacle collision detection did not work. Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. Electrical system drains battery when vehicle is turned off. This gets resolved when you change the battery. But it's already caused many losses by causing me to be late to work and doctors' appointments. May be more convenient than the 45 miles on the freeway. They should do a recall. Get notified about new defects, investigations, recalls & lawsuits for the. As the parasitic drain continues, the batteries lifespan is shortened. Soon the unit began experiencing electrical issues like not responding when the screen was pressed or acting like it had been pressed when it had not. Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. Cons: Battery draining issues. The most common causes of dead battery in Outback are internal degradation of the battery due to old age, and bad alternator - but can also be caused by . There is also a bolt on the right side of the alternator, which you want to remove. Battery drain, if you don't drive the car everyday, car will not start due to electrical parasite. The contact stated that the repairs were not completed because the parts were on backorder. A week later has now happened again. The content of this field is kept private and will not be shown publicly. Screen of harman kardon stereo developed bubbling that at first only impaired visibility of the display. Took it to a really good mechanic who told me I had a parasitic drain probably the electrical system and to go to a Subaru dealer for repair. I have had the battery replaced twice - first by AAA in mid-December, 2022 and then by my local Subaru dealer in early February, 2023. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" It has been driven every day for at least 20-30 minutes. The car is currently inoperable. It could be a bad ground - loose battery connection. Took it to Subaru to no avail. Get notified about new defects, investigations, recalls & lawsuits for the. But it's already caused many losses by causing me to be late to work and doctors' appointments. The system is adequately powered while the vehicle is turned off dash, and specific.! Leads of your voltmeter to the hospital regularly and we need that vehicle to work properly and still... Later the battery and updated the software, saying it would fix the problem ( different each )... Wo n't start at all standard all-wheel drive, stellar safety battery several.... 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