Items go thru a verification process on purchasing and when there is fraud like theft or card fraud or delivery theft etc. Monday Nov. 29 - Fedex claimed they came to my house and ran the bellTuesday Nov. 30 - Fedex did nothing, package was never scanned back to the facility from Monday. Sht like this happens. Redirect your package to a nearby retail location. What a leap in logic supply chains glitches, malfunction or human error is way more believable then a really nice high paying job decided to risk their job for something worth 730$. I contacted Best Buy customer service and got a replacement PS5 set for pickup at one of my local Best Buys that same day, but for 8 hours until close, it only said "preparing for pickup". My package was delivered to Quincy Mass with no problems until it was scanned on 11/17 3 am into a truck. Any job have some degree of theft but I wouldn't say it's widespread or anything. UPS normally marks my packages as "delivered to doorstep" and then doesn't actually deliver it until the next day, or they just deliver it to one of my neighbors instead. I called FedEx to verify what I seen on the website tracking an they said yes its in route to you an will be there by 430. After you file a report, UPS will begin searching for the package, which can take up to 10 business days. Get the PS5 serial number, report it stolen and the ps5 will be blacklisted from going online. "My tracking on FedEx, it said it got on a truck it just never showed up," said Nathaniel Cook, who ordered a PS5 on November 10. I made a police report and followed up on my own.. Really appreciate all the comments and advice. This video is about my experience with Fedex delivery of the Playstation 5. If you've been following the new console releases, you've probably been hearing about lost or stolen consoles, mostly from FedEx. It's dumb af but I've had this happen even when we weren't in the middle of a pandemic. They can see when it got received etic. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". In my case they weren't. My PS5 package still says as of 10/26 343am, loaded "on FEDEX vehicle for delivery". AT&T said when I reported the package stolen and reordered the phone they blacklisted the one that was stolen. couldnt get a refund through bestbuy. Its possible that your package could simply have fallen off your doorstep or that the delivery driver placed it somewhere youre not used to looking. Normally you would have to go after the delivery company and Best Buy would tell you the order was "delivered" and anything that happens from that moment forward is your problem. Singleton electronically submitted a report to the St. Johns County Sheriffs Office. I'm Sterling. Oct 21, 2021. While the police cannot always help recover stolen packages, it is always a good thing for them to know about crime in your area. This forum is the epitome of overreaction. He stole it right in front of my face, she said. And assuming they eventually get located, is it normal to take over a week for the package to be located? On March 17, the driver marked the item as not being on the vehicle even though it had been scanned. "FedEx stole my Xbox Series X. Do not listen to FedEx employees saying that they would never steal a PS5. I guess since everyone is using anecdotal evidence as gospel in that reddit thread, I had 5 shipped to my house by FedEx and they all got here on the correct date with no issues. It may not display this or other websites correctly. Going to assume someone took it between the warehouse and to my door. Not only do you show your support for the channel but you also get to keep up to date with everything that I upload!Welcome To The Gaming Channel dedicated to bring gamers news,clips,montages,drops and everything related to the world of \"Video Games\" Unfortunately what is most likely going to happen is the thief will sell the unopened box to some unsuspecting person who will then be out how ever much money they spent and be stuck with the blacklisted phone. When I'm not helping brands communicate their value, I enjoy
Its a big company, theyll just reimburse you, well, a lot of them arent. FedEx driver charged for missing PlayStation. Be nice but firm is my point, All replacement items go through a process that takes at least 3 days before it even starts fulfilling, Yeah, just go to the store, honestly, but you should file a police report if you haven't already done so. if there is ever a question as to whether or not gamers are overreacting the answer is always yes. Press question mark to learn the rest of the keyboard shortcuts. This free service allows you to track your deliveries; request vacation holds so that they dont show up when youre not home, and redirect them to convenient and safe places for pickup. That is awful, sorry for your luck here OP. Absolutely stole shit haha. JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her son's 15th birthday. Minutes later, Singleton said she got the confirmation email the PS5 had shipped. I don't think anything is actually being stolen, it's just hubs getting backed up and contractors falsifying delivery before it's actually delivered. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". Talk to the ops manager or a competent supervisor to see tracking on that item. Ok so I just got off the phone with best buy after making this post. Never got a call or nothing. For a better experience, please enable JavaScript in your browser before proceeding. I refused to sign and the FEDEX guy got pissed off and called his manager or something. Tho I called everyday to verify because I was already weary. It's absolutely crazy. Fedex sucks, I'm glad Apple used UPS for me this time around. I'm sure there are instances where shit gets stolen, but people should also keep in mind that most folks don't want to risk their livelihood for a $500 console. Get a high level manager on the line? Our mission is helping you prevent package theft and keeping your hard-earned orders on your doorstep from the time they are delivered to the time you pick them up. In the meantime, it's a good idea to let your customer know you are working . Is it okay if we ask FedEx drivers to work crunch to deliver us the thing we so covet? There was like a minute in between, if that, Keier said. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. I have been blowing FedEx up all week and been getting told the trace manager will call you with an update shortly only to hear nothing. instructional technology, triathlon, social media, and video. It'll probably show up and people are likely just being impatient -- that said, I wouldn't be surprised if a handful of trucks had idiots following them especially since Target wasn't using boxes covering the PS5's, if I remember correctly (could be wrong here). Every PS5 is required by law to have the Lithium Battery warning on the outside of the box: It's a very distinctive box size and especially weight. The FedEx reddit page is inundated with complaints of stolen PS5's. There seems to be a large amount of Target packages missing, and buyers claim that Target put the packaging slip on the outside of the box, making it easier to be stolen. Saturday it says my package was loaded onto the vehicle at 5am to be delivered that day. sailing, reading, and triathlon. I feel like this is just assigning malice where there probably is none. In both situations, Apple immediately replaced the items, however, the incident doesnt sit well with David. Appreciate ya! I'm sure drivers stealing packages has happened once before, but to imply they it's happening at a large enough scale that it's affecting most people's PS5 deliveries is unfounded nonsense. Sunday was Easter, so they were closed, but all day today (Monday) it was still being "prepared for pickup". However, in a situation like this, it might be better to physically drive to the store, and talk to an associate. There, you can easily follow step-by-step instructions to file a missing package claim. Guides, reviews, news, and coupons. FEDEX got issues at Sacramento Warehouse @ 8371 Rovana Cir. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. To prevent this, call your facility and request to hold your Ps5 at the facility or do this online. This sort of stuff absolutely happens and it frequently happens during the holidays. He was telling them that I already opened the box when in fact I did not. I assume they're aware of what's in these boxes and that they're being targeted. Fedex ain't the only ones, almost all shipping companies have instances of theft, and considering the abnormal report of "lost" packages, it's logical to presume due to the nature of the product, it's being stolen. and contractors falsifying delivery before it's actually delivered. My stuff, between everything, was over a thousand dollars. Fedex driver pulled up, never left the truck and I get a notification that it was delivered. FedEx delivered my Series X no issue. Please DM your full name, complete address, phone number, email address and tracking number. If you still believe that your delivery has been stolen, visit the FedEx claims site. Finally reached a lady who apparently does package tracing and she informed me that my package was lost. Mine was stolen by UPS. You never know what someone is going through when youre taking from them.. I know this struggle to well. Says they tracked my package to a specific facility an will be getting back to me within 24/48 hours with an update or eta. Nothing. My target box had nothing to indicate what was inside said box. Theres nothing worse than ordering the perfect item online, waiting for it to arrive, and then continuing to wait. You can try and call them directly @ 916-387-8941 to see if they can help you. Opened the box, and there's a packing slip for the PS5, but nothing else. So most likely they sent a truck with your item. Tracking information shows the phone passed through three FedEx facilities, including Middletown, Pa., Hagerstown Md., and Sparrows Point, Md. Keier doesn't believe anyone on the street would've been able to tamper with the package before he picked it up. The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Increased infrastructure stress in the middle of a global pandemic, probably more likely explanations than straight up theft. They can not speed the process along, but they can tell you where it's at. united states postal service stole my blue Xbox series controller. OnTrac delivered my new phone to the wrong place a few weeks ago, didn't have it signed for like they should have, and then couldn't recover the package. It may not display this or other websites correctly. I'm suppose to get mines today I think ?. 3. Copyright 2021 Scripps Media, Inc. All rights reserved. Sacramento 95828. I call FedEx an im told they will trace it an I will hear from the trace manager shorty. My apologies if this isn't an appropriate post for this subreddit but I would love if someone who has gone through this would let me know their experience with a situation like this. Best Package Drop Boxes to Buy Under $200, Video doorbells: Nest vs. Ring vs. RemoBell. I reported it to Target, and almost immediately the FedEx tracking page showed, I worked with a guy who worked at FedEx Ground at night as his main gig. "Pro tip: Avoid buying PS5 from online marketplaces as these are most likely consoles stolen by the @FedEx driver. We will work directly with the customer to reach a resolution in this matter., I just dont want this to happen to anyone else, Singleton said. Nothing. Thank you for the reply btw! Picked up from Shipper weighing 14lbs," said . I would head into the store and talk to customer service. On the 10th they sent me a notification stating it would be shipping in its original packaging not able to withhold what's inside. The whole black box, they didnt open it and take the phone, they just took the box and re-sealed it and left it in the package.. The person at customer service can reach out to our support team on teams and they can do the verification review. It's very unusual for Best Buy to provide a replacement for a stolen product (especially if there is proof the product was delivered then stolen or stolen on delivery). No they don't. I'm a FedEx ground driver and if a package is scanned on my truck and then goes missing I might as well not show up to work anymore, I automatically have a red flag. NOTHING on my stoop. Singleton said Walmart did reimburse her $1,000 but she has not heard from FedEx. Add that to a huge amount of volume and a reluctance to correct mistakes instead of moving forward to get more deliveries done and you're going to get a lot of failed deliveries. so things may get lost at those distribution center. They are too cheap. Suppose to get mines today from FedEx says its on FedEx truck and walmart.com says out for delivery. it then stopped tracking in Ohio for like a week and then yesterday i got an update it would arrive that night, and yep finally got it. The next guy basically said the hold was still there and I just had to wait. I'm honestly surprised that a replacement was authorized. While waiting for me to answer the door, you can see him on my camera forging my signature and handing me simply the envelope with confirmation., STORY: Local schools, law enforcement respond to threat against school safety seen on TikTok. . Start a new thread to share your experiences with like-minded people. PS5 pre-order thieves! No one is doing anything, said David. What floors me is that Apple always washes their hands of any lost or stolen phones during delivery. Do not ask them, but say what will your company do about this? If Apple, ask for a Senior Rep - theyll expiate you a replacement and offer a good will gift. Fedex has marked my stuff as being delivered only for it to arrive the next day. Here's a sea of complaints from others not getting their PS5s, There's definitely been some theft, but I don't think it's that widespread. All Rights Reserved. From FedEx. You are using an out of date browser. Less than thirty minutes later my playstation was approved for pickup! We believe in protecting your valuable purchases from theft. Make sure to call Shipt and tell them you have video of their employee/contractor stealing your merchandise. New comments cannot be posted and votes cannot be cast. I would go to the store. I called the local store where the pickup is scheduled and the gentleman there told me that there was a hold on it, but he said it appeared to be lifted, but I was still apprehensive about everything, so he connected me to someone he said could help explain more. We emailed FedEx about Davids deliveries and a representative reached out to her. If you still believe that your delivery has been stolen, visit the FedEx claims site. I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. 2. 100% this. Mini Motorways Will Add a Mini Metro Map Based on Player Votes With Nominations Now Live, Best iPhone Game Updates: AFK Arena, Genshin Impact, Homescapes, and More, 10tons Is Looking for Undead Horde 2: Necropolis Mobile Testers Ahead of Its Launch, Sega To Acquire Angry Birds Developer Rovio for $776 Million, Stardew Valley 1.6 Update Announced, Will Feature Improvements for Modding and Additional Dialogue. Of course, there are many more things that you can do to prevent package theft. Better experience, please enable JavaScript in your browser before proceeding video doorbells Nest! You a replacement was authorized I think? I would n't say it 's widespread or anything do ask. Was nothing inside of it if that, Keier said do this online FedEx pulled. Until it was delivered to Quincy Mass with no problems until it was scanned on 3. In the middle of a pandemic be posted and votes can not be cast this.! With no problems until it was scanned on 11/17 3 am into a truck with. 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Like theft or card fraud or delivery theft etc even though it had scanned.